The City of Goleta, in compliance with Santa Barbara County health guidelines, has resumed in-person front desk reception and public counter service at City Hall at 130 Cremona Drive. At this time, all visitors must wear a face covering inside the building and maintain social distancing.
City of Goleta Mayor Paula Perotte said, “We have received great feedback about the customer service we provided remotely during the closure, and we will continue to offer this convenience; but we know that some people prefer in-person connections and we are so pleased to be able to serve our community in-person again.”
The front reception desk at City Hall is open Monday through Thursday from 8:00 a.m. through 5:00 p.m. Community members can come anytime during business hours or make an appointment to stop by.
For public counter service in the City’s Planning Department, walk-ins are welcome during counter hours, but appointments are highly encouraged and will be given priority as occupancy will be limited.
The Building and Safety Counter and the Planning and Zoning Counter are open for in-person consultation by appointment throughout the week and without an appointment on Monday and Wednesday mornings from 8:00 a.m. until noon. Virtual appointments and consultation by telephone or email continue to be available throughout the week during regular business hours, Monday through Thursday from 8:00 a.m. through 5:00 p.m. and (Zoning only) Fridays 8:00 a.m. to noon.
Permit applications may be submitted electronically through the City’s Permit Tracking System Public Portal on the City’s website here: www.cityofgoleta.org/i-want-to/apply-for/permits.
New self-service computer kiosks with access to both Permit Tracking System Public Portal and the general “City Assist” citizen service request system are available for your convenience at the City’s public counters during normal counter hours.
If you have any questions, please feel free to contact our counter staff via the contact information listed below:
- Building and Safety Counter: (805) 961-7552 or firstname.lastname@example.org
- Planning and Zoning Counter: (805) 961-7543 or email@example.com
- City Hall Reception, Monday through Thursday 8:00 a.m. to 5:00 p.m.: (805) 961-7500
We look forward to seeing you!