Report Problems and Concerns through City Assist

Do you know about Goleta’s City Assist online tool? It’s a fast and easy way for you to let us know of any problems or concerns you encounter in our community. Examples include: abandoned vehicles, broken or fallen tree limbs, elevated sidewalks, construction work without permit, and many more. By using City Assist, the City is able to track the most common problems and concerns and make sure everyone receives a response.

The City’s Neighborhood Services Department oversees City Assist and that your submission is handled appropriately. Staff review requests as they come in, ensure that they are routed to the correct department and staff person, and monitor the length of time it takes to close a case. City Assist is checked by staff Monday through Friday, 8:00 a.m. – 5:00 p.m., and is constantly evolving to meet the City’s needs.

For more in-depth information on specific problems/concerns, such as homelessness, Santa Barbara Airport Aircraft Noise Complaints and others, please click here. If you have a problem or concern to report, please use City Assist at